Financial and nonfinancial drivers interact in a company’s growth in value, as expressed in higher return on equity (ROE).
Underlying the drivers are powerful value enablers and levers.

The three key financial drivers capable of increasing enterprise value are:

• Revenue - Market share growth - which investments in products and services will result in great customer satisfaction and loyalty.

• Profit growth - what ways are simpler, cost effective, and easier for your organization to deliver.

• Asset efficiency – including improving business processes and leveraging existing assets more effectively in terms of cycle time reductions and key employee leverage to focus on building deeper customer relationships.

Non-financial enterprise value drivers include:

• Customer satisfaction – A key differentiator in a competitive marketplace, customer satisfaction measures the degree to which a customer’s expectations have been met or exceeded. This nonfinancial driver indirectly influences revenue and profit growth through improved brand value.

• Employee satisfaction – focusing on employee needs establish a culture of loyalty, higher productivity and superior morale, and this is a primary engine of value creation.

• Innovation – focusing on product innovation, process innovation driving operational improvements and organizational efficiency