Information, Communication, Technology ICT

The rapid changes and global take-up seen in ICT offer significant growth opportunities.

The information economy is transforming the way we live and work. It enables process, product and service innovation across all sectors, leading to increased competitiveness and sustainability. It is crucial to our success on the global stage, our competitiveness and our connectedness – to our whole economy.

ICT is also at the heart of most modern products and processes and is often a driver of new innovation. Software enabled electronics embedded in product and processes are now increasingly the differentiator technology in both services and goods. Many studies have also made clear the link between effective ICT use and productivity improvements.

The technology and telecommunications industry and its connection to mobility, is one of the most innovative and fast developing sectors.

Technology provides ease of doing business, but also improves productivity and efficiency.

Digital transformation technologies are being innovated at an unprecedented rate, influencing consumer behaviour and the way businesses operate to retain existing customers, entice new ones and generate revenue from digital experiences.

The technology segment includes e-commerce and information technology (IT) outsourcing, networking, computer hardware, programming, web communication and content services and telecommunication and wireless technology.

The growing automation, penetration of 4G and 5G network services, the cloud, the Internet of Things (IoT) connecting different systems and infrastructures, have revolutionized the technology space.

There are several large telecommunication providers, among them: AT&T, Verizon, China Mobile, Deutsche Telecom, Telefonica, Vodafone, France Telecom, Telecom Italia.

The products and services developed by both start-ups and leading players, are key for the industry’s growth.

Telecommunications Industry | Innovation and challenges

Innovation in the Telecommunications Industry has accelerated, led by forces such as regulatory changes, changing trends in consumer demand, digital content and emerging technologies.

With mobiles getting cheaper and the advent of the Internet of Things, the demand for internet and telecom services is likely to grow with the cost of connectivity diminishing.

The telecommunications industry’s drive of digitization is making it one of the most dynamic industries. In the face of competition and ever-increasing customer demands, success will be confined to those suppliers who can serve the market with new products and services.

According to EY’s global telecommunications study Digital transformation for 2020 and beyond, disruptive competition tops the list of industry challenges.

Disruptive competition is cited by 74% of participants as the leading sector challenge.
Lack of organizational agility was cited by 47% of respondents as the number two challenge.
Regulatory uncertainty ranks lower as a perceived industry challenge when compared with our previous study.

Digital business models, customer experience and cost control rank highest as strategic priorities

Digital business models (71%), customer experience (61%), and cost control and business efficiencies (53%) are cited by more than half of participants.

Operator confidence in the digital services opportunity is growing

TV and video, B2B cloud and advertising and e-commerce are the top three drivers of incremental revenue growth.

Process automation tops the list of long-term IT enablers

71% of respondents cite process automation as a key driver of long-term operational excellence.

Operators see 5G having the greatest impact on the industry beyond 2020

The most important network technologies over the next five years are 5G (77%) and IoT (57%).

Our research reports analyze trends and factors that influence demand and drive growth in the technology space.
We offer insights into growth opportunities and threats. We also provide information on various trends impacting consumer behaviour.
Focus areas are mobile & wireless technologies, communication infrastructure and services, telecom operations, information and network security, enterprise IT (business process management, enterprise content management, customer communication management, enterprise mobility, and field service management), and consumer IT.

Information Technology
Hardware and software technologies as well as internet systems. Internet of Things (IoT), cloud, artificial intelligence (AI), virtual reality, mobility, software-defined, security, analytics, blockchain and others.
Instrumentation and Sensors
Reports cover the measurement and control of process variables, including Level, Pressure, Temperature, Humidity, Flow.
Wireless sensors, electrical enclosures, gas detection, RFID, Raman spectroscopy, portable devices, medical devices, building automation and others.
Photonics
Laser systems, photonic sensors and detectors, wavefront control, fiber optics, optical components, optical coatings, optical switches, photonic sensors and detectors.
Semiconductor Manufacturing
Next generation organic semiconductors, foundries, wafer level packaging and equipment., including semiconductor discreet components, organic semiconductors, organic LED, CMOS, NMOS, photolithography and others.
Fuel Cell & Battery Technologies
Battery technologies and applications - fuel cells, alternative energies, hybrids, electric vehicles, sodium-ion batteries, Lithium, alkaline, molten carbonate, proton exchange membranes, and others.

The IT market coverage includes information technology (IT) services that apply computers, computer peripherals and telecommunications equipment to store, retrieve, transmit and manoeuvre data, and encompasses software, hardware, internet, telephony and content, application and support services.

As the number of enterprises opting for digital transformation continues to increase, global IT services market size is expected to reach USD 1.07 trillion by 2025 with a CAGR of 8.4%, according to a study conducted by Grand View Research. Growth in demand for knowledge-based services and preference for flexible and customizable services are driving the global market.

IT services encompasses the application of business and technical expertise to enable organizations in the management of information and optimization of business processes.

Digitization, big data analytics, and Business Intelligence (BI) are some of the functionalities being outsourced to reduce the administrative costs and overheads. Tech companies, marketing firms, and consulting companies are the largest users of IT services.

IBM, Accenture, CSC, Lookheed, HP, Fujitsu, Capgemini, NTT Data, SAIC, Xerox, Oracle, Hitachi, NCC, ADP, HCL Tech, BT Global Services, Capita, NEC, TCS, Infosys, Atos, Wipro, are key suppliers in the global IT services market.

Enterprises across various end-use industries are under pressures to reduce capital expenditures and increase operational efficiencies. The adoption of IT services has been growing as these services can help reduce the overall IT costs. However, IT services is changing as many customers look to move away from long term fixed contracts towards more flexible SLAs which allow them to innovate faster and use cheaper cloud service-based resources.

In addition, concerns over data security and protection of privacy and confidentiality are some of the factors that may hinder the market growth.

Mobility
Mobility includes, Managed Mobility Services, Bring Your Own Device (BYOD) and Enterprise Mobility.
Mobile Marketing, Mobile Cloud Computing, Mobile Advertising.
Contactless Payments, Mobile Health, and Mobile Learning.

Hardware/Software & IT Services

Hardware/Software & IT services are increasingly being outsourced, such as infrastructure and application management.

Economic growth, rapid technological advances, and industrial innovations have fuelled the demand for high performance computing. The world of computing and computer hardware is a forever evolving market, led by Apple, Microsoft, Hewlett-Packard, IBM, Fujitsu, Accenture.

Market share held by the leading computer (desktop/tablet/console) operating systems

Software drives modern devices, such as PCs, smartphones, tablets and navigation systems, and as programming has become far more accessible and more devices, household appliances and watches are being developed into “smart” devices, the software market will continue to evolve and grow. Leading players include SAP, Microsoft, IBM, Oracle.

Cloud Computing

A vital segment of the IT Services market is cloud services, that have become the cornerstone of digital transformation efforts.
Cloud computing covers the solutions, services, and applications of technologies that revolve around cloud deployment, and sub-segments such as Disaster Recovery-as a Service, Cloud Billing, Cloud High Performance Computing, Hybrid Cloud, Cloud Infrastructure Services, Cloud Collaboration, Cloud Communication Platform, Cloud Access Security, and others.

Information Systems and Analytics

The Information system and analytics services market, is expected to grow very fast, as the complexity in architectures and multiple technologies converge to help streamline operations, and accelerate decision making.

Technologies such as data centre accelerator, computational photography, quantum computing, intelligent virtual assistants, workflow automation, as well as Artificial Intelligence, Automation and Real-Time Analytics of Processes, and Speech Recognition in Call Centres, Machine Learning, Swarm Intelligence, Cyber Security, Quantum Computing, Eye Tracking, are being increasingly adopted by the businesses to optimize the processes but is also helping retail businesses to reduce cost.

In addition, with the social data explosion giving marketers a continuous stream of social conversation data, and other technologies such as sensors, companies need analytical capabilities to classify, analyze, and to extract meaningful trends, evaluate their marketing investment performance, and generate actionable insights to support smarter, faster data-based decision-making.

Machine learning and cognitive computing are increasingly being adopted in businesses as machines can automatically learn from neural networks and have emotion detection capabilities.

Analytics and data modelling tools enjoy widesperead adoption. Agriculture is leveraging advanced analytics to provide more insight into when to plant, how to optimize crop yields, and when to harvest.

Manufacturers use advanced analytics to predict when a machine on the production floor is going to fail so they can perform preventative maintenance before a failure causes expensive unscheduled downtime.

Financial services firms are leveraging the analytics tools to detect fraud.

Professional sports teams are using analytics of sensor data on athletes to create optimized workouts and predict injuries.

Artificial Intelligence (AI)

The volume of structured and unstructured data generated across the organization by natural human language, machines, and business processes is increasing rapidly.

AI as a system, (hardware, machine learning software, AI platforms, and services involved in cognitive computing of data in the form of big data, sensor data, image, video, speech, text, computer logs) combines computer science and neuroscience to compute and analyse data so that it can act in a way similar to the human brain. It includes. An increasing demand for the AI technology is driven by augmented reality, virtual reality, affective computing, emotion detection and recognition, and chat bots service, cognitive computing and facial recognition.

Emerging technologies including IoT, advanced analytics, and big data are driving AI technology growth, with applications, across image recognition, face recognition, speech recognition, and risk and fraud detection.

Owning to broad applications from robotics to forecast and decision-making, the demand for AI-powered solutions is expected to increase across industries, such as, manufacturing; healthcare and biotechnology, telecommunications, retail; government and defense; energy and utilities.

More application areas include customer segmentation, sales and marketing campaign management, investment prediction, fraud and risk management, and digital assistance.

AI technology in the telecommunication industry includes customer analytics, customer churn prediction, services consumed, and spending patterns, network optimization, and network security.

In Healthcare and Pharma, AI technology has application in drug discovery and manufacturing, disease diagnosis, image analytics, and personalized treatment.

AI application areas in manufacturing include demand forecasting, revenue estimation, supply chain management and predictive maintenance.

Machine Learning (ML) and Natural Language Processing (NLP) are the integral parts of the AI technology to help businesses decode valuable insights hidden in unstructured data, analyze the information that impact their performance and revenue, and make more informed and effective business decisions.

Machine learning, natural language processing, context awareness computing, and computer vision are some of the major AI technologies.

Deep learning, neuromorphic computing, text-to-speech, speech and voice recognition, document management systems, mobile engagement and geographic information systems are some of the major technologies witnessing growth in the Information system and analytics market.

Diverse adoption across marketing and sales, healthcare, Robotics, Security, Supply Chain, Aviation, Manufacturing, Automotive, Agriculture, and Media and Advertising drive AI and Machine learning technology growth.

Hardware solutions that are being widely used to implement the machine learning algorithms, include MPUs, GPUs and FPGAs. Hardware vendors are coming up with low latency and high performance memory solutions to accommodate applications such as, computer vision and predictive analytics requiring large volumes of data to train, test, and validate.

Internet of Things (IoT)

The Internet of Things market enjoys strong growth as demand for real-time visibility and intelligence into organizational and operational data is increasing with a view to enhanced efficiency, accuracy, and cost-savings.

The IoT ecosystem comprises a number of devices, networking infrastructure, software solutions, , cloud, platforms, and services.

The Internet of Things (IoT) encompassing consumer appliances, connected cars, smart gadgets, sensors, has taken connectivity to a whole level, enabling organizations to improve diverse processes and increase overall productivity. These connected devices are redefining brand strategies looking to offer omnichannel experiences.

Industries such as industrial, manufacturing, oil & gas, automotive & transportation, and healthcare, are fast adopting Industrial IoT, to boost productivity.

M2M

M2M covers market trends across all types of connectivity technologies that enable communication between multiple machines, through wired or wireless connections, such as cellular, satellite, and other short-range connectivity technologies.

M2M has application in edge devices such as smart appliances and medical devices. The automotive & transportation and utilities sectors are likely to lead the M2M market in near term. Growth of M2M in the automotive & transportation industry is mainly driven by the growing usage of embedded telematics. In utilities M2M is driven by the demand for smart grids and smart meters.

Security, Smart Identification and Surveillance

Information security, the protection of an organization's network, data, platforms, applications, and endpoints from cyber-threats, has become a top priority for organizations, encompassing network security, cloud security, IT infrastructure security, via the adoption of cybersecurity solutions, including Identity and Access Management (IAM), Encryption, Intrusion Detection System (IDS), Intrusion Prevention System (IPS), Data Loss Prevention (DLP), Security Information and Event Management (SIEM), security and vulnerability management.

National security, network security, and personal information security are major global concerns, and governments are implementing video surveillance systems, alarms, access controls, detectors, and communication and information management systems for law enforcement and public safety.

The conventional means of authentication such as IDs and passwords are highly vulnerable to attacks and can be lost, hacked, or forgotten. To prevent such issues, smart identification and surveillance systems have been implemented in e-passports, national identity programs, and border control routines.

Governments are adopting innovative ways to interconnect technologies to proactively prevent, and resolve crimes and conflicts and respond with real-time situational awareness, through the integration of Artificial Intelligence, Machine Learning, and data analytics into various public safety platforms.

The satellite communication industry is continuously evolving, offering more area coverage, more bandwidth and broadcasting possibilities, and added flexibility in communications cost, and superior performance in terms of speed uniformity and uninterrupted communication, compared to other forms of communication.

The emergence of new applications has fuelled the growth of satellite communication industry, with applications, such as audio broadcasting and voice communications; broadcasting, such as Direct to Home (D2T); internet applications, such as providing internet connection for data transfer, GPS applications, and internet surfing; military applications and navigations; remote sensing applications; and weather condition monitoring and forecasting.

The Satellite Equipment segment covers market trends in Receiver, Transmitter/Transponder, Transceiver, Antenna, and Modem/Router.

The Satellite Technology segment includes Satcom VSat, Satcom-On-The-Move (SOTM), Satcom-On-The-Pause (SOTP), Satcom Telemetry, and Satcom Automatic Identification System.

The Communication Network Device segment covers market trends in Satellite Internet Protocol Terminals, Satellite Modems, and Gateways. The associated Services in the satellite communication are Managed Services, Data Services, Voice Services, Business Services, and others.

The wireless and networking market is characterized by evolving consumer demand and technologies as well as frequent innovations in products and services, offering higher data speed and increased bandwidth to users. We provide statistics on usage, equipment sales, revenue, operator market shares, forecasts and industry growth statistics.

Data Centers and Networking

Research covers data centers, hosting corporate and customers data, and running most of the critical processes to support the overall business functioning.

Also covers servers, storage, cabling infrastructure, and connectivity to the internet, data center cooling market, software-defined data center market, modular data center market, micro mobile data center market, modular UPS market, video surveillance storage market, server rack market, and data center security market.

Internet Penetration

Internet user figures suggest that there are more than 2.5 billion users worldwide with a global penetration rate in excess of 35 percent with North America accounting for 14 percent of global internet users.

The emergence of new digital technologies and online platforms have accelerated all forms of human interaction through online forums, instant messaging, and social networking, reshaping traditional communications media such as film, television, music and telephone, through user-generated as well as licensed content in the forms of audio, video, games and blogs.

Online sales via B2B and B2C e-commerce have not only expanded the reach and volume of traditional wholesale and retail trade but have also changed entire business infrastructures across various industries.

Global companies such as Google, Amazon and Baidu generate the majority of their revenues via online services.

Market capitalization of the largest U.S. internet companies as of March 2019 (billion U.S. dollars)

By the year 2020, more than 50 billion devices will be connected to one another via the Internet. This presents not only opportunities, but also new challenges, in terms of the security and protection.

Demographics & Use

North America and Western Europe enjoy the highest internet penetration rates. United Kingdom is close to 40 million with a large base of mobile internet users. Compared to the rest of the EU, the UK has a comparatively higher percentage of households with internet access.

The age distribution of internet users worldwide is concentrated in younger online audiences with more than half of online users being 32 years of age and younger.

Daily online activities include social media and email, as well as online shopping and digital video.

According to studies, search engines and social networking sites are the most commonly visited types of websites worldwide, followed by web portals and user-generated content sites.

Number of internet users in the US (in millions)

Our reports provide information and data related to online search, social media, digital media sales, online advertising and marketing, mobile banking, as well as statistics on demographics and use.

Online Advertising & Marketing: Information and data related to online advertising and marketing, digital marketing and advertising revenues in categories such as search, banner advertising, video advertising as well as rich media, demographics and use.

Reach & Traffic: Information and data related to online reach, including website and e-commerce market shares and visits, penetration rates as well as traffic volume projections.

Social Media & User-Generated Content: Information and data related to social media apps, demographics and use, as well as user-generated content.

Most popular social networks as of January 2019, ranked by number of active users (in millions)

Number of social network users in China (in millions)

Search Engines & SEO: Information and data related to search engine usage, volume, demographics and use.

Mobile Internet & Apps: Information and data related to mobile internet usage, device usage, demographics and use.

Mobile internet traffic as percentage of total web traffic in February 2019, by region

Online Video & Entertainment: Information and data related to online video and entertainment including streaming media such as music and audio, demographics and video usage duration.

The global e-Commerce market is projected to be worth 2.5 trillion USD in 2020, with double digit growth projected over the medium term to 2023. Asia is leading e-Commerce sales value, worth a projected 1.2 trillion USD, with China accounting for more than 70%. MENA, alongside the established high growth markets of North America and Western Europe, offers the strongest growth potential.

Gain insights into key trends and online strategies, impacting how consumers discover, purchase, and how companies deliver online goods.

Information and data related to online sales revenues and numbers of online shoppers, as well as demographics of online purchasers and country-specific e-commerce numbers.

Information and data related to B2B (business-to-business), B2C (business-to-consumer) and C2C (consumer-to-consumer) e-commerce volume and value, as well as mobile commerce.

Topics include: Consumer Shopping Habits, Omnichannel, Emerging Retail Technologies, The Customer Journey, Retail Marketing, Mobile, Social Commerce, Shipping & Fulfillment

Amazon is one of the leading e-commerce platforms worldwide. Asian competitors such as Rakuten or Alibaba are also constantly expanding their share within the B2C e-commerce market. Online auction website eBay is the most popular example for C2C e-commerce whilst also providing a platform for merchants to sell their goods.

Quarterly share of e-commerce sales of total U.S. retail sales

B2B E-Commerce: Information and data related to B2B e-commerce volume and value, cross-sector acquisitions, and country-specific B2B e-commerce numbers, as well as communication and marketing between businesses.

B2C E-Commerce: Information and data related to B2C e-commerce volume and value, as well as individual sector B2C e-commerce figures, consumer buying habits, and country and company-specific B2C e-commerce numbers.

B2C services include online retail, travel services, online payment providers such as PayPal, as well as popular online deal sites such as Groupon and LivingSocial.

The digitization of newspapers and the growth of paid content e-commerce, such as digital video, music, and books, has exploded in recent years with the growth of companies like Netflix, Spotify, iTunes, and various app stores.

B2B and B2C e-commerce sales over a website in the United Kingdom (UK) (in billion GBP)

C2C E-Commerce: Information and data related to C2C e-commerce volume and value, as well as on platforms that enable C2C e-commerce, and provide a medium over which users can auction, sell, and/or buy goods. Amazon, and Kickstarter, Etsy, eBay, Craigslist, Taobao, offer functions to enable C2C transactions and interactions.

Share of individuals selling goods and services over the internet in Great Britain

Digital Payments

Digital Payments are connected to e-commerce. Alternative payment methods such as digital wallets or online payment providers have seen increased adoption rates and rapid growth with PayPal topping the mobile payment volume.

Number of PayPal's total active registered user accounts

Our reports contain information and data related to digital payment methods, transaction volume as well as demographics and country-specific payments, as well as at an in-store point-of-sale, Near field communication (NFC) payment systems and the use of online payment service providers, such as PayPal and Google Wallet.

Our reports provide facts and data on emerging payment channels strategies, technologies, that are disrupting how value is stored, managed, and transferred from one party to another. Mobile Wallets, Real-Time Payments, Credit Cards, Point-of-Sale, Digital P2P, B2B Payments, Digital Banking.

Cyber Crime

Our reports contain information and data related to cyber crime, viruses, attacks and malware, data breaches, fraud and identity theft, hacking, cyber bullying.

Number of compromised data records in selected data breaches as of November 2018 (in millions)

IT Services Providers Challenges

The adoption of broadband, cloud, and mobile technologies connecting consumers, companies, and governments is transforming all industry sectors.

Entire industries are being transformed by new platforms, services, and applications. Thus, technology companies must devise specific strategies for developing the products and services that will serve industry-specific needs.

If companies in the high-technology industry are to play a major role in enabling this process, they must transform themselves as well. That means developing the capabilities to scale the benefits of digital innovation up to entire industry organizational functions.

This will increasingly require partners and collaborators to be best positioned to capture the value being created in the new world of digitisation. And this calls for flexible platforms on which to develop their increasingly digitized businesses, while streamlining spending.

Every company in the technology industry will need to enhance their insights into the digital consumer and carefully assess the emerging demand-side consumer dynamics.

This in turn will help companies improve both their innovation efforts and their competitiveness—with the added benefit of a better understanding of the next generation of talent they must employ in order to succeed.

In the new world of digitisation, companies must be able to bring outstanding products and services to market quickly.

Technology companies will also need to develop the ability to see how digitisation might transform their own internal operations, from IT to human resources.

Information technology functions need to strike a balance between risk and performance. But reality often falls short of this goal. That’s because IT’s influence on the business has evolved so quickly that many IT functions are still struggling with how to marry their technical expertise with a new business perspective.

IT companies are now facing broad challenges, including:

Increasingly complex IT and business operating models
Cost efficiency and transparency demands
New regulations and new forms of threat
Corporate responsibility expectations
Effective management of fluctuating staffing levels
Flexible and agile service options
Simplified processing and administration of pension auto-enrolment requirements

Source: McKinsey

The Quest for New Technology & Telecommunications Business Models

The technology and telecommunications sector is characterized by fast paced and constant change.

The IT industry is becoming increasingly digitized, demanding new services like mobile payment platforms and cloud computing. It has changed significantly as a response to shifts in consumer behaviour, and evolving competitive dynamics.

Consumers and businesses are more demanding, expecting service everywhere, forcing operators to boost network capacity and connectivity.

These challenges and opportunities are creating a fundamental shift among operators from the vertically integrated business models that dominated the industry for most of the past decades.

Now, four distinct, horizontal business models are emerging:

Network infrastructure providers

Offering network infrastructure and related services to other market participants.

Challenges:

Cost efficiency in the operation of their infrastructure
Scalability in replicating their technology platforms and operating models
Reliability in terms of network and IT availability and quality

Building these capabilities requires operators to make large investments in new fibre infrastructure.

Business Enablers

Monetize assets by opening up their infrastructures and extending their business strategy.
Challenges:

Ability to broker and manage relationships with different partners, offering tailored services
Flexibility to cater to the needs of partners with different business models, as to augment portfolio of offerings

Experience Providers
Offer the best combination of targeted applications and content, and a high level of user experience.

Challenges:

Ability to develop innovative new applications and services aiming at the best customer experience possible
Capacity for excellent customer management and service

Global Multimarketers

Build value by creating synergies among different segments and markets, by managing their portfolios effectively, and by replicating the necessary capabilities from market to market.

Challenges:

Ability for organising, operating, and marketing across many different geographies, and thus thinking both globally and locally
Capacity to develop different business models and accompanying capabilities that can be replicated in different markets without increasing overall complexity

Overall, in many instances, there are no hard set rules for the new digital platforms, tools and lifecycle. In this industry more than any other, therefore, embracing a strategic, forward-looking business model is critical to survival — and success. With continued pressure from new players entering the market, operators must continually find ways to stay ahead of the game. Strategies include investment in next-generation technologies and alternative network sourcing arrangements.

Telecoms Industry Digital Transformation Trends

According to Cerillion as 5G is expected to bring about more efficient and faster connectivity, along with its low latency advantage and capability in terms of virtualisation and cloud technology, telcos will need to give a face-lift to their network infrastructure to keep up the pace.

Also, 5G will impact the Artificial Intelligence (AI), Augmented Reality and automation space, in addition to the fast-evolving world of the Internet of Things (IoT), as well as define their business models and work out their 5G monetisation strategies, whether that be B2B, B2C or a platform-based approach.

5G coupled with intelligent connectivity can open a whole new world of opportunities for businesses and end-users alike. Everyday tasks such as paying for bus rides, getting live traffic updates, information about congested routes or planning doctor visits with a cab arriving automatically at your doorstep at the scheduled time can all be achieved seamlessly with 5G networks.

Marrying IoT with AI will again bring about a whole new area of opportunities. A clear monetisation strategy is needed to extract the most of this technology. Innovators can offer various pricing models such as subscriptions that will generate a recurring revenue flow or usage-based charging.

With clear advantages in terms of scalability, lower cost models and easier access, cloud-based telco offerings are likely to grow further.

As IoT devices evolve, edge computing will be essential to run real-time services, streamline traffic from IoT devices and provide real-time data analytics.

As 4K HDR TVs become more popular, there will be a higher demand for a richer content experience. This gap can potentially be filled by forward-looking telcos enhancing immersive content.

With hackers increasingly using AI to launch more sophisticated attacks using netbots, data security is a prime consideration for all businesses. Along with that, the introduction of the EU’s GDPR and other similar regulations around the world has added to the challenges.

Security threats in telecoms can stem from the ISP/network side in terms of Distributed Denial of Service (DDoS) and other targeted attacks. On the subscriber side, these attacks can take forms such as malware, subscriber data harvesting and device hacking. All of these security threats can lead to significant loss of dollars and information. Telcos can mitigate the risk to a large extent by working on pre-emptive measures such as decentralising and simplifying their DNS architectures and using real-time context aware DNS transaction analytics, among other such cybersecurity measures.

Our reports provide key statistics and analysis on market operating conditions, business challenges, current and historical industry growth trends, and more. They offer an explanation of the structure of the industry and analysis across the value chain, market sizes, revenue growth, market and product trends, demographics, price trends, product/company rankings or comparisons, key players profiles, comparing national and multinational operators by sales, market share, investments, projects, partners and expansion strategies,designed to provide a better understanding of a market's competitive landscape, and market forecasts, projecting how current trends will influence industry sales and consumption patterns in the future, latest market developments and analyzing the potential effects of regulatory changes in conjunction with the background macroeconomic outlook.